Industries

Rate and reputation intelligence for travel and hospitality.

From a single OTA rate check to full coverage of every hotel, airline, or competitor that matters to you — regional or global — Bitmaker builds the extraction, the monitoring, and the tools your team acts on.

Global coverage
Anti-bot ready
Real-time alerts
Global coverage
Anti-bot ready
Real-time alerts
Full data ownership
Extract Hotels, OTAs, airlines, and metasearch
›
Monitor Rates, availability, and reviews, checked automatically
›
Act Alerts and tools, not just a dataset
Reach

If it's public and it's travel or hospitality, we can monitor it.

From global OTAs and airlines to boutique hotel groups and regional players, our extraction infrastructure isn't limited to a single platform or a single country.

Booking.com
Expedia
Airbnb
TripAdvisor
Despegar
Skyscanner
Marriott
LATAM Airlines

Logos shown illustrate the kind of brands and platforms our extraction infrastructure can cover. They are not Bitmaker clients or partners. All trademarks belong to their respective owners.

147K+
Sites crawled
845M+
Links crawled
99.8%
Data reliability
12+
Years of experience
Why Travel & Hospitality

Most revenue and distribution teams don't have a data problem. They have a sampling problem.

These are the gaps travel and hospitality teams usually describe before they bring in Bitmaker — and what each one actually costs them.

Rate parity is checked by spot-sampling, not in real time

Revenue management teams spot-check best-available-rate (BAR) against a handful of OTAs and markets a few times a week, while rates, promotions, and currency conversions move by the hour.

Cost of this gap: a parity violation sits live for days, quietly feeding direct-booking traffic to the OTA with the cheaper, leaked rate

Guest review and reputation signals surface after the damage is done

Response teams read TripAdvisor, Google, and OTA reviews property by property, language by language — instead of tracking rating trends, review volume, and recurring complaints across the whole portfolio continuously.

Cost of this gap: a property's rating slides half a star before anyone flags the pattern behind it

Availability and length-of-stay rules are sampled, not tracked at scale

Distribution teams watch a handful of competitor properties or routes by hand for sold-out dates, minimum-stay restrictions, and blackout windows — the rest of the comp set and calendar goes unchecked.

Cost of this gap: a competitor's blackout dates or sold-out inventory becomes a pricing opportunity nobody acted on in time

Competitive scope stops at the two or three names everyone already tracks

Real exposure includes metasearch engines, alternative-accommodation platforms, and new regional entrants — but most teams only have bandwidth for the direct competitors they already know.

Cost of this gap: the vacation-rental platform or low-cost entrant that takes your segment is the one nobody was watching
Built to scale

Monitor one property, or your entire market

A Bitmaker engagement scales with the scope you need — the same underlying pipeline, extended further each step to close a specific, critical gap along the way.

1

Single-source monitoring

Start with the one OTA, metasearch engine, or competitor property that's costing you the most blind spots today — a specific rate parity check, a specific review platform, a specific route's fare class. This is where revenue management and distribution teams get their first dated, verifiable evidence instead of a weekly manual spot-check.

Built withProfessional Services
Critical gap closedThe manual, once-a-week rate or review check
Good forA first, focused engagement
2

Multi-competitor intelligence

Extend the same pipeline across every significant OTA, competitor property, or route in your category — rates, availability, length-of-stay rules, and reviews tracked side-by-side, continuously, not sampled. Revenue management and marketing teams stop reacting to the two or three names they already know and start seeing the market as it actually moves.

Built withProfessional Services + Bitmaker Cloud
Critical gap closedCompetitive exposure outside your usual watchlist
Good forTeams that outgrew manual rate shopping
3

Regional or global coverage

Replicate the same monitoring logic across markets, currencies, and languages, so a pricing decision in one market is backed by the same visibility as another — and a reputation signal in one region doesn't go unnoticed in the next. This is the stage where multi-property hotel groups and multi-market OTAs stop running each market on separate, disconnected tools.

Built withProfessional Services, replicated per market
Critical gap closedFragmented, market-by-market visibility with gaps between regions
Good forMulti-property groups, airlines, and OTAs operating across markets
4

Full competitive-intelligence infrastructure

Combine extraction, processing, alerting, and purpose-built tools into a single system that your revenue management, distribution, and guest-experience teams open every morning — not three disconnected vendors and a spreadsheet stitched together by hand. A parity violation, a review-sentiment drop, and a new regional competitor all route to the right team automatically, instead of waiting for someone to notice.

Built with+ Custom Applications & Tools
Critical gap closedDisconnected tools and manual hand-offs between teams
Good forEnterprise accounts running on this data daily
Core capabilities

What we monitor, and what it protects

Every pillar below is built and maintained by the same engineers — not a bundle of disconnected scrapers.

Rate & parity intelligence

Real-time tracking of best-available-rate (BAR) across your own channels and every OTA, metasearch engine, and competitor site that lists you, with dated evidence the moment a parity violation or rate leak appears.

  • Rate parity & BAR monitoring across OTAs
  • Length-of-stay & minimum-stay rule tracking
  • Promotional & package rate monitoring

Availability & inventory monitoring

Continuous tracking of sold-out dates, blackout windows, and room-type or fare-class availability across your competitors and distribution channels, so a gap in their calendar becomes your opportunity instead of a guess.

  • Sold-out date & blackout window tracking
  • Room-type / fare-class availability
  • Comp-set calendar monitoring

Review & reputation intelligence

Structured extraction of reviews — reviewer, date, rating, and full text — across review platforms and OTAs, mapped into your own schema, so reputation teams see volume and sentiment shifts as they happen, not property by property.

  • Multi-platform review extraction
  • Rating & sentiment trend tracking
  • Portfolio-wide reputation monitoring

Fare & distribution monitoring

Tracking of fare classes, ancillary fees, schedule changes, and route-level pricing across airlines, OTAs, and tour operators — built for the pace at which fares actually move.

  • Fare class & ancillary fee tracking
  • Route & schedule change monitoring
  • Package & bundle price comparison

Metasearch & distribution visibility

Visibility into how you and your competitors show up on Google Hotels, Trivago, Kayak, Skyscanner, and other metasearch engines — ranking position, displayed rate, and promotional placement.

  • Metasearch ranking & placement tracking
  • Displayed-rate monitoring
  • Promotional visibility tracking
Beyond the alert

An alert nobody acts on is just noise

Detecting a parity violation or a review-sentiment drop is only half the job.

We build what happens next

Through Custom Applications & Tools, Bitmaker can configure the response: a Slack or email alert to the right team, a parity-exception review queue built around your own pricing rules, or a dashboard your revenue management or reputation team opens every morning instead of waiting for a report — built around your business logic, not a generic template.

How it works

From target sites to a maintained pipeline

The same process whether you're tracking one property or an entire market.

1

Scope the coverage

Which OTAs, competitor properties, airlines, routes, metasearch engines, markets, fields, at what frequency.

2

Build and maintain the extraction

One spider or a hundred, including anti-bot handling and dynamic/JS-rendered booking engines, run as one coordinated pipeline.

3

Receive structured, validated data

Or a tool built around it, depending on what your team needs to act on.

4

Keep it running, and scale it with you

New competitors, new markets, and proactive maintenance when target sites or booking engines change.

Talk to a data strategist
Which one is yours

Which Bitmaker service fits your travel & hospitality need

Our services cover different stretches of the same pipeline, and they combine.

Data as a Service

A fully managed data feed — Bitmaker handles the extraction and structuring of rates, availability, or reviews, and delivers clean datasets on the schedule you define. No pipeline for your team to operate.

View Data as a Service

Custom Applications & Tools

Dashboards, alerts, and automated actions — like a parity-violation notification or a review-sentiment dashboard — built on top of your data and your own business rules.

View Custom Applications & Tools

Professional Services

Custom extraction built and proactively maintained by our engineering team — anti-bot handling and JS-rendered booking engines included — across one property or a hundred.

View Professional Services

Bitmaker Cloud

Managed, pay-as-you-go hosting and monitoring for spiders your own team builds — scalable infrastructure without owning servers.

View Bitmaker Cloud

Estela Commercial Support

Supported deployment of Estela, our open-source crawling platform, running on your own infrastructure — built for companies with strict data residency, security, or governance requirements.

View Estela Commercial Support

Still not sure which one is yours? Tell us about your case.

Talk to our team
Where this goes

Enterprise engagements rarely start at enterprise scale

Across the industries Bitmaker already works in, the pattern repeats: an engagement starts narrow — one rate check, one review platform, one route — and grows as the infrastructure proves itself, extending to other properties, brands, or markets under the same group. Travel and hospitality is no different: we build every engagement so that growth is the next conversation, not a rebuild.

FAQ

Common questions

Is monitoring competitor rates, availability, and public reviews legal?
We evaluate each target site's terms and public accessibility before building, as part of the scoping step on every engagement.
Do you need access to our PMS, booking engine, or guest data?
No. Bitmaker only extracts publicly available data — from OTAs, metasearch engines, competitors, or review platforms — never your internal systems or your guests' data.
Can you monitor rates, availability, and reviews across multiple markets, currencies, and languages at once?
Yes. The same monitoring logic can be replicated across markets, currencies, and languages, so coverage grows with your footprint instead of starting over per market.
What happens when an OTA, booking engine, or review site changes its layout or adds anti-bot protection?
Covered by proactive maintenance — every run is checked automatically, and our team fixes what breaks, usually before you notice.
Do we need a data or revenue management team to use this?
No. If you just want the finished dataset, the alert, or a ready-to-use tool, Data as a Service and Custom Applications & Tools are both built so your team never has to operate a pipeline.
Get started

Stop sampling your market. Start monitoring all of it.

Tell us which OTAs, properties, airlines, or routes matter to you, and we'll scope the coverage together.

Map your competitive blind spots
Contact

Let's scope your travel & hospitality data

Share the OTAs, properties, airlines, markets, and review platforms you need covered. Our team replies within one business day.

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